Terms Of Service

Article 1 (Handling of Personal Information)

1. Customer personal information refers to information that can identify a specific customer’s identity (name, address, phone number, date of birth, email address, etc.). Please voluntarily provide any information. In addition, if you are unable to provide certain information, certain services may not be available.

When collecting personal information from customers, we will clearly state the purpose of collection on our website or directory. We will not use your personal information for any other purpose except to inform you of the purpose of collection. In addition, when collecting personal information, we will use legal and fair methods.

In addition, we may conduct surveys to collect information necessary for our business activities, but the collected survey data will not be disclosed to third parties in the form of identifiable individual respondents.

According to the Personal Information Protection Law (Law No. 57 of May 30, 2003) (hereinafter referred to as the “Law”), our company uses personal information within the scope necessary to complete the following tasks and for the purposes for which we will use it.

① Used for product transportation, after-sales service, and contacting you after delivery.

② Provide new product and service information, outbound product information, credit management related to transactions, collection management, accounts receivable management, and other sales activities related to lifestyle advice.

③ Production of marketing, promotion, product planning and other statistical data (unable to identify personal identity)

*Please note that our company may record customer phone conversations to improve the quality of internal phone responses and accurately understand the content of inquiries.

4. We will not provide your personal information to third parties except in the following circumstances.

(1) With the customer’s consent

（2） When it is necessary to provide according to the provisions of laws and regulations.

5. Use and Storage of Personal Information
   We use customers’ personal information to provide login functionality using IDs, offer membership and targeted services, advertise and market, conduct research and development of services, and respond appropriately to queries. Wait, and prevent and respond to fraudulent behavior.
   The detailed purposes of using personal information are as follows, and should include purposes related to these purposes.

① Provide login function using website ID:
The website provides login functionality for your account

② Provide membership and target services:
In order to provide membership services and targeted services,
Provide services, content, rewards, and information related to membership and target services to customers, and offer membership services such as points, coupons, cashback, and other reward programs

③ . For advertising, promotion, and marketing purposes:
We may use our website to send or display advertisements such as direct mail or email magazines to customers with their consent or within the scope and manner permitted by law.

④ In order to improve the service. And research and development:
Improving existing services and researching and developing new services through the website

⑤ Properly respond to inquiries, etc. answer:
This website responds appropriately to customer inquiries, complaints, claims, etc. regarding services or advertisements.

⑥ Preventing and responding to fraudulent behavior, etc.:
Fraud, cyber attacks, other illegal activities, etc In order to prevent, investigate, and identify potential fraudulent activities and protect the rights and interests of us, this website, or third parties,
I will use your personal information within the scope necessary to achieve the above objectives. We also retain the personal information of customers whose accounts have been deleted in order to fulfill our obligations under applicable laws, collect fees, resolve disputes, resolve issues, and exercise our rights, as well as for various investigations required for these purposes, which may be used.

6. Customer selection
   Generally speaking, customers provide us with personal information according to their own wishes. In addition, if you do not provide this information, some services or features such as membership services and target services will not be available, and you will not be able to use those services or features. We will also be unable to provide activities for you. There may be drawbacks such as inability to transmit information.
   In addition, customers should also specify the customer contact information that we have separately determined and their intention to receive email newsletters.

You can make changes at any time according to the instructions.

7. Confirmation of personal information, etc.
   We will do our best to ensure that your personal information is accurately stored in our system. Customers can easily view their personal information using the methods specified on the website and can modify or delete it themselves. If there is still any inaccurate or outdated information, please update it appropriately. You can view, modify, or delete the personal information we hold about you through member information management.
   If you want to confirm your personal information through methods other than membership information management, please use the “Contact Us” link to contact us and we will provide you with instructions on how to proceed. Please note that due to the storage status or nature of personal information, we may not be able to respond.

Article 2

1. The customer’s order limit is determined based on their usage in our company.

According to our company regulations, the payment method may change or your product application may be rejected. In this case, the delivery schedule of the product may change.

If you are under 16 years old, please consult your parents or guardians and place an order in your parents’ name.

When our system receives order information and the customer’s computer displays the application completion screen, the order is considered completed.

Article 3 (Delivery)

1. Please note that after receiving payment, product preparation usually takes 3-5 days, and product delivery takes 5-7 days. Except for company holidays such as year-end and beginning of year, Golden Week, and Obon Festival.

Due to production reasons, some products may take more than two weeks to be shipped.

If you apply for two or more products, they may not be shipped simultaneously.

4. Due to the rushed order, the product you requested may be sold out. In this case, we will notify you by phone or email that the item is sold out.

If the order amount is below a certain amount, you will need to pay for shipping. In addition, some products require separate payment of shipping fees.

6. Depending on how you view the screen or computer display, the actual color and design of the product may differ from the actual product.

Article 4 (Exchange/Return)

If you need to exchange or return the product, please contact us within 7 days after receiving it.

Regarding the return method, please follow the instructions we provided when contacting us.

3. We do not accept exchanges or returns for products that have already been used once, have scratches or damages due to customer responsibility, or have been used by customers.
4. For bundled products, please return all bundled contents.
5. The customer is responsible for the shipping cost of the exchange/return. However, this does not apply to cases of incorrect delivery or product defects.

Please do not put cash or other items inside the returned package.

Article 5 (Payment)

1. Please select your payment method from the options displayed on the payment method selection page. (The available payment methods may vary depending on the order amount and product.)
2. Your order limit is determined based on your usage in our company. If the order amount exceeds our standard usage amount, we will contact you later to inquire about the payment method. In this case, the delivery schedule of the product may also change.

Article 6 (Regarding Safety)

1. Our company implements necessary security measures to prevent customers’ personal information and credit card information from being leaked or intercepted externally. This website uses standard Internet encryption technology (SSL: Secure Sockets Layer). SSL encrypts the data exchanged between customers and our system to prevent data interception and deception.
2. The company has installed a firewall to prevent unauthorized access to servers through the Internet.

We are very careful to prevent virus files from being attached to the emails we send to our customers. However, by forging the sender or other means, you may receive a virus email that appears to be from a contact person of our company. If the email is suspicious, please do not open it, even if it comes from our company. In this case, please contact us.

4. This website sends information called cookies to your computer in order to identify your computer and improve convenience. Cookie information is used to identify your computer, not to identify yourself.

Article 7 (Disclaimer)

1. In order to ensure the stable operation of the online mail order system, our company reserves the right to suspend the system without further notice to customers.

(1) When system maintenance is required

(2) Difficulties in system operation due to power outages, fires, riots, riots, terrorism, and other reasons.

(3) The company believes it is necessary to stop other situations in the system.

Our company shall not be liable for any damages, losses or disadvantages caused to customers due to system failures.

2. Our company may change the content of our online shopping website without prior notice. Our company shall not be liable for any damages, losses or disadvantages caused to customers due to changes.
3. Under no circumstances shall the company be liable for any damages, losses, disadvantages, etc. suffered by customers as a result of using this service.

Due to natural disasters such as earthquakes and typhoons, as well as unrest, riots, terrorism, etc., product delivery may be delayed or unable to be delivered. In this case, we will not be responsible for any damages or issues caused by delayed or undelivered delivery to the customer.

Article 8 (Copyright)

The copyright of all content (images, audio, text, etc.) published on our online shopping website belongs to Fawoclops. Without our permission, the use or reproduction of this information is prohibited.

Article 9 (Change of Terms)

We may make changes to these terms when we deem it necessary. Publishing the modified content of these terms shall be deemed as the member’s agreement to the modification of these terms.